About Yazu

With the rapid growth of the internet and internet based business applications, it is becoming ever more common for companies to store their data online. These types of applications require no maintenance and no support from the users using them, so that means no back up hassles, no server setup, and no server maintenance which leaves you with more free time to focus on the things you are really good at.

Yazu aims to help your business by providing a help desk/task management solution which is fully internet based and can be configured for your company literally within minutes. You no longer need to buy a new server, load the software and keep it running. Yazu will take care of all that for you.

Yazu has been developed from the ground up to be a highly configurable system while still being extremely simple to use. For example, to create a new ticket or task Yazu only requires that you specify the subject line but if you want to be more specific you can assign tickets to users, add detailed descriptions and attach various documents. This type of approach allows you to work the way you want to work and not how an application wants you to work.

Projects are a big part of any company and the various departments in your company are always working on some kind of project no matter how small. Different projects call for different teams, different documents, different milestones. Yazu provides this functionality so you can quickly create your own projects, assign teams to the projects, attach project documents, set milestones and create tickets or tasks for the projects. When a ticket is created for a project it can be assigned a project milestone. This automatically sets the due date for the ticket and if this date approaches and the ticket is not yet completed, the tickets become highlighted alerting the users to act on the tickets. Yazu tickets also contain actions which allow you to add small tasks which were required to complete the ticket. Some of these tasks are billable to your clients and Yazu helps you out by allowing you to create timesheets from these ticket actions.

We all like to organize our work load to how we work best. Yazu allows you to create ticket folders so you can organize your work load to exactly how it suits you, and to make things easier, Yazu allows you to easily drag and drop tickets into your folders.

Yazu is licensed per user per month so you don’t need to spend huge sums upfront when only a few users are required to use the system. Better yet, if Yazu is working for you, you can easily add new users at any time. Yazu aims to be an affordable asset to your company by helping you accomplish your tasks better.

We are constantly building on Yazu and adding new features, so by using Yazu on the web you can take advantage of all the latest updates as soon as they become available. We listen to our users and what they would like from our systems, so if you have an idea and would like to see it implemented, drop us a request and you may see it in the next update.

For a complete list of features click here or you can simply register and receive 180 days free access.